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Shipping policy
Shipping Policy
MIRASIC DETAIL Shipping
We prepare every order with care and do our best to hand it over to the carrier as quickly as possible.
Shipping Costs
Shipping is free for orders of CHF 45.– or more.
For orders below CHF 45.–, shipping costs are calculated automatically and displayed during checkout before payment.
Shipping Destinations
We ship within Switzerland and, where available, to other European countries.
The shipping options available for your address will be displayed directly at checkout.
Processing Times
Orders are normally prepared within 1–2 business days after payment confirmation.
During periods of high demand, public holidays, or promotional campaigns, processing times may be slightly longer.
Delivery Times
Delivery times depend on the destination and the carrier used.
Any delivery times displayed during checkout should be considered estimates and may vary due to circumstances beyond our control.
Order Tracking
When available, you will receive tracking information after your order has been handed over to the carrier.
Delivery Address
The customer is responsible for providing a correct and complete delivery address.
We recommend carefully checking all information before confirming your order.
If you notice an error after placing your order, please contact us as soon as possible at:
We cannot guarantee that the delivery address can be changed once the package has already been handed over to the carrier.
Failed Deliveries or Uncollected Packages
If a package is returned to MIRASIC DETAIL due to an incorrect address, failure to collect the package, or an unsuccessful delivery attributable to the recipient, any costs associated with reshipping the order may be charged to the customer.
Damaged Packages
If your package arrives visibly damaged, we recommend documenting the condition of the packaging with photographs.
If the product is also damaged, please contact us as soon as possible, providing your order number and attaching any available photographs.
We will review the situation and inform you how to proceed.
Delays
MIRASIC DETAIL cannot be held responsible for delays caused by carriers, weather conditions, public holidays, customs inspections, strikes, or other circumstances beyond our control.
However, we will do our best to assist you in the event of any delivery issues.
Contact
For questions regarding shipping or the status of an order:
MIRASIC DETAIL
Email: mirasicdetail@gmail.com
Website: www.mirasicdetail.com